Nowadays, the world has become a global village; the
capability to communicate effectively, efficiently and cross-culturally is
highly important and it cannot be underestimated. It’s very important for a
person to understand how to manage cross-cultural expectations effectively.
How
to develop cross-culture skills?
- Awareness
is the initial step to begin! Study and observe the way people communicate
with you by phone, by e-mail or in
person. Give your attention if they are more expressive and formal.
- Correct
your facts. Awareness of relevant economic issues, major industries,
cities and historical data, to name a few. It would be very embarrassing
if you don’t know the geography while working in a new country!
- Be
careful that we are homogenizing as a global culture, so we can’t ever
take tendencies of every culture for granted.
Some of
the importance of cross-culture skills in today’s Era:
·
People Learn about Themselves: With
cross-cultural skills, people are exposed to information and facts about their
own preconceptions, mentalities, cultures and views which they may not have
contemplated. The Cross-cultural skills help people to understand more about
themselves via learning about others.
·
It helps as Encouragement to boost the
Confidence: Cross-cultural skills enhance the self-confidence in individuals as
well as in teams to empower them with a sense of control over complicated
challenges in the workplace.
·
It helps to break down the Barriers: Everyone
has certain barriers such as prejudices, preconceptions,
and stereotypes that barricade our understanding of other people. A
cross-cultural skill demystifies other cultures through representing them in an objective light. By learning about
cross-cultures, the barriers are gradually chipped away. Thus, allow for more open dialogue and
relationships.
·
Building Trust: When the barriers of the people
are lowered, mutual understanding ensues, that results in better trust. Once
the trust is established the selfless and altruistic tendencies unsurprisingly
manifest allowing for better co-operation and a more dynamic workplace.
·
Helps in Motivating: One of the common outcomes
of cross-cultural skills is that people start to see clearly their roles within the workplace. However, self-analysis
helps people to identify the areas in which they required improvement and they
become motivated to develop and progress.
·
Open Horizons: Cross-cultural skills identify
problems in the workplace from a very different angle to traditional methods.
Its alternative, innovative and motivating way to analyze and resolve the problems helps people to opt a similar
innovative strategy when approaching challenges in their personal or work
lives.
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